2021 Trends and Opportunities in Customer Loyalty


Person wearing Nike tennis shoes with jeans cuffed

New year, new opportunities. The pandemic isn’t over yet, but the end is in sight. Consider focusing on five pivotal trends in loyalty in 2021 — including thought starters on safety, wellness, social consciousness and resilience — plus how to prepare your brand for life post-COVID.

This post was written and published by our friends and colleagues at the Lacek Group. To learn more visit www.lacek.com


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